Anti-Spam Policy

Last Updated: February 25, 2026

1. Definition of Spam

Spam refers to unsolicited bulk messages sent without the recipient's prior consent. This includes, but is not limited to:

  • Unsolicited commercial email or SMS messages
  • Messages sent without the recipient's consent
  • Misleading or deceptive content
  • Messages with false or forged headers
  • Bulk messages sent without a clear opt-out mechanism

2. Acceptable Use

ClearVerify users must only send communications to individuals who have opted in to receive them. All users must maintain accurate contact details and provide an easy opt-out mechanism. All communications sent through ClearVerify must include:

  • A clear sender identification
  • Accurate subject lines
  • A valid physical address
  • A functioning opt-out mechanism

3. Prohibited Actions

The following actions are strictly prohibited when using ClearVerify services:

  • Purchasing or renting third-party contact lists
  • Sending deceptive or misleading messages
  • Sending bulk messages to generic or role-based addresses
  • Harvesting contact information through automation or scraping
  • Using false or misleading sender information
  • Continuing to send messages to recipients who have opted out

4. Compliance with Laws

ClearVerify and its users must comply with all applicable anti-spam and communication laws, including:

  • CAN-SPAM Act (United States)
  • Telephone Consumer Protection Act (TCPA)
  • General Data Protection Regulation (GDPR)
  • Canada's Anti-Spam Legislation (CASL)

5. Consequences of Violation

Violations of this Anti-Spam Policy may result in the following actions:

  • Immediate suspension or termination of your account
  • Legal action to recover damages and costs
  • Reporting to relevant authorities
  • Cooperation with law enforcement investigations

6. Reporting Spam

If you believe you have received spam through ClearVerify services, please report it to support@clearverify.org with the subject line "Spam Report." Please include the following information:

  • Full message headers
  • Message content
  • Date and time received

7. Protecting Your Inbox

We recommend the following best practices to protect yourself from spam:

  • Enable spam filters on your email and phone
  • Be cautious when sharing your contact information
  • Verify the sender before responding to messages
  • Use unsubscribe links when available
  • Report spam to your email or mobile provider

8. Feedback and Enforcement

ClearVerify actively monitors and enforces this Anti-Spam Policy through:

  • Regular reviews of sending practices
  • Maintaining records of consent
  • Immediate processing of opt-out requests (within 24–48 hours)
  • Periodic audits of user compliance
  • Staff training on anti-spam practices and regulations

9. Contact Us

If you have questions about this Anti-Spam Policy, please contact us:

ClearVerify
Email: support@clearverify.org